17
Desktop Shortcut to Submit a Ticket/Request
under review
R
Ricardo Ortega
Having the ability to add a desktop shortcut that directly opens a form to submit a new ticket would be very helpful. I know the same functionality exists in the system tray icon but most users would never look there.
An easy desktop shortcut that can be customized to use your company's logo as well as customized text for the shortcut would be ideal.
E
Erick Grau
Something like this for placing URL shortcuts on the desktop as an idea:
$WshShell = New-Object -ComObject WScript.Shell
$Shortcut = $WshShell.CreateShortcut("$env:PUBLIC\Desktop\<shortcut name>.lnk")
$Shortcut.TargetPath = "<URL>"
$Shortcut.Save()
E
Erick Grau
Why don't you just create a script to do this? will take much longer for their team to prioritize IMHO.
A
Akhilesh Subramanian
under review