20
Mobile App - Login Security
complete
M
Michael Mills
Modern Mobile Phones are securable devices. They can require pin codes, face recognition and other biometrics to unlock them.
Requiring the SO Mobile App to either travel to a computer where you are already logged in or log in with non-saved credentials really slows down access without significant increase to security.
I am reminded of the Economic terms of Sludge and Nudge: Sludging a process is creating unnecessary barriers in order to guide people away from a particular process. Nudge is the opposite - removing as many barriers as possible to create a frictionless path toward that which you want someone to do.
A way to nudge this process would be to tie into Mobile Biometric Authentication, allow a PIN number unique to the SuperOps Login that could quickly be entered, or use a 2FA from Google Authenticate or some other 2FA provider.
A
Akhilesh Subramanian
complete
We now support Biometric login for the mobile app.
C
Chisholm Wildermuth
I was surprised that the SuperOps App does not accept/integrate input with my existing password manager options (iCloud / 1Password) as does every other app on my phone. Going back and forth is definitely cumbersome and tedious!
A
Akhilesh Subramanian
under review
J
Jay Stoeber
Agreed. The continuous requirement making us have to put in our portal name, username and password - increases cost of ownership by increasing TIME. Simple as that.
Even BANK apps aren't this difficult or time consuming to get logged on.